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It is also the responsibility of a casino host to grow rated play, making reinvestment judgments based on casino play.
Casino hosts also promote special activities by attending special events and participating when needed and via personal and telephone contact.
To become a casino host, all you need is a high school diploma and on-the-job training. A casino host must be at ease and enthusiastic in approaching and establishing new guest relationships.
To qualify for a casino host position, special abilities and personality traits are needed. One must possess excellent interpersonal and communications skill and deep-seated customer service orientation.
Other qualifications include organizational skills and networking building skills. A host must possess tact and discretion. The exhilaration of working in a casino is the sensation that anything could happen.
Anytime, people are losing and winning heaps of dollars. Whenever guests play at the casino, a part of the thrill is the customer service they will be getting.
Even with the possibility of losing thousands of dollars, these guests want to be valued at the casino and treated like a VIP.
The position of a casino host is an important one. A casino host is fundamental to the hotel because of the customer service they give to guests to entice them to return for additional visits.
Experience in high-end customer service positions is desirable. Background in the hospitality industry is preferred. Cassie Damewood has been a writer and editor since She writes about food and cooking for various websites, including My Great Recipes, and serves as the copy editor for "Food Loves Beer" magazine.
Damewood completed a Bachelor of Arts in English with an emphasis in creative writing at Miami University. Video of the Day.
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